Help Desk

MACC's Help Desk is here to provide access to basic technical trouble shooting and how-to resources.

Microsoft has announced that it will be requiring everyone to use multi-factor authentication on or around June 14th, 2024. This affects all MACC students. This means that all students will be required to use multi-factor authentication to login to MACC Office365 (Outlook, Teams, Onedrive, Word, Excel, Powerpoint, etc.).

To use multi-factor authentication, the Microsoft Authenticator App will need to be installed onto your phone or tablet for multi-factor authentication. MACC Computer Services has created a guide on setting up multi-factor authentication using the Microsoft Authenticator App.

Microsoft Multi-factor Authentication Guide

Your username and password for Canvas, MyMACC, and MACC email is the same. If you can log in to your MACC email, use that password for Canvas.

You will use Office365 to reset your password.

  1. Go to Office365 at https://office.com
  2. Click on Sign In
  3. Click on “Can’t access your account”
  4. Click on “Work or school account”
  5. Enter your email (studentID@student.macc.edu)
  6. Enter the captcha data and click “Next”
  7. Enter the code from your authenticator app.
  8. Enter new password twice and click “Next”

 

Your new password needs to be at least 15 characters long. It cannot contain your name and requires three of the four categories listed below: 

  • Uppercase Characters
  • Lowercase Characters
  • Numeric Characters
  • Non Alpha-Number Characters ( for example, !, $, #, %)

If you have issues changing your password please contact the Helpdesk at (660) 263-4100 x11555 or by emailing helpdesk@macc.edu.


helpdesk@macc.edu 660-263-4110 x11555

Installing PaperCut Mobility Print for Windows

Before You Begin 

  • You must be an administrator on your computer​. 
  • You must be connected to MACC Wi-Fi network​ – MACC Guest Wi-Fi will not allow access to printers. 
  • You must be logged into MACC Wi-Fi with your MACC student number (username) and password.​ 

 

Install PaperCut Printer 

  1. Open the browser of your choice (e.g. Chrome) 
  2. In the URL box, type http://mobc-papercut:9163/setup  
  3. Click “Enter” on your keyboard 
  4. On the Papercut webpage, click on the green Download Mobility Print button to download the installer. 
  5. Open the downloaded pc-mobility-print-printer-setup-1.0.341.exe file begin the installation process 
  6. Select Setup Language and click “Ok” 
  7. Select “I accept the agreement” and click “Next” 
  8. Wait for the printer list to load 
  9. Select “MACC Print Queue on MOBC-PAPERCUT” from the list of printers 
  10. Click “Next” 
  11. Enter your MACC student number (username) and email 
  12. Click “Next” 
  13. Wait for the installation process to finish. Then click “Finish”  

 

Use PaperCut to Print  

  1. Open the document you want to print (e.g. Microsoft Word) 
  2. Select File in the document editor (e.g. Microsoft Word) menu 
  3. Select “Print” 
  4. Open the list of available printers 
  5. Choose the printer named “MACC Print Queue on MOBC-PAPERCUT” 
  6. Click “Print” 
  7. Enter your MACC student number (username) and password 
  8. Click “Ok” 
  9. Go to any PaperCut printer on campus and release your print job 

 

Video Instructions

Installing PaperCut Mobility Print for MacBook

 Before You Begin

  • You must be an administrator on your computer.
  • You must be connected to MACC Wi-Fi network – MACC Guest Wi-Fi will not allow access to
    printers.
  • You must be logged into MACC Wi-Fi with your MACC student number (username) and password.


 

Install PaperCut Printer

  1.  Open System Settings
  2. Scroll down and select “Printers & Scanners”
  3. Click on “Add Printer, Scanner, or Fax…”
  4. In the Add Printer List, find and select the “MACC
    Print Queue on MOBC-PAPERCUT”
  5. Ensure the “Use” field says “Secure AirPrint”
  6. Then click “Add”

Note: The print queue will take a few seconds to install.


 

Use PaperCut to Print

  1. Open the document you want to print (e.g. Microsoft
    Word)
  2. Select File in the document editor (e.g. Microsoft
    Word) menu
  3. Select “Print”
  4. Open the list of available printers
  5. Choose the printer named “MACC Print Queue on
    MOBC-PAPERCUT”
  6. Click “Print”
  7. Enter your MACC student number (username) and
    password
  8. Click “Ok”
  9. Go to any PaperCut printer on campus and release
    your print job

 

Video Instructions

Printing

  1. Description of imageWhen ready to print, select the printer named “MACC Print Queue on MOBC-PAPERCUT”.  This Papercut printer should already be installed on your MACC computer.  If not, please submit a Computer Services ticket.
  2. Click “Print”.  This will place your document in the MACC print queue for retrieval.
  3. Go to any of the new printers and scan your ID badge or enter your student number to release your document and print.
    • If you enter your ID number, you will need to add a trailing “0” at the end matching your ID badge.  For example, if your ID number is “99910”, you would enter “999100”.
  4. Select “Log in”
    login
  5. Release and retrieve the print job in one of two ways.login
    • Select “Print all,” and all of your pending documents will print. 
    • Or, select “Print release,” to select individual print jobs.
  6. Press “Print”.
  7. Log out
  8. Select “Log Out” near the upper right corner of the screen.  If you do not log out, your session will timeout after a few minutes.
    login

 

Notes
Please use color printing only when necessary and choose black and white whenever possible. Thank you for helping us manage printing costs responsibly.
Color printing is only available on models ending in “C”.
Machines with stapling capability are equipped with an additional side attachment.

loginTrouble?

Please let an MACC Staff or Faculty member know. If no MACC employees are available, you can contact the Computer Services HelpDesk at 660-263-4100 extension 11555 or helpdesk@macc.edu. Be sure to include the printer number that begins with an “X” and is shown on the silver ID tag on the front of the copier.


 

Scanning

  1. Log in with your ID badge or enter your student # with a trailing “0”.
  2. Select “Scan”.
  3. Select Scan Type>
    • Select “Scan to Email Greyscale” if you are scanning official documents. Some official documents have a barely-visible machine code that will prevent duplication by color copiers and scanners.
    • Select “Scan to My Email” for color scans.  
  4. Adjust Settings and Scan
    • Select “Settings”
      • If you are scanning a two-sided document, you will need to change the duplex mode to 2-sided.
      • Other available settings include Orientation, Paper Size, File Type, DPI (quality of scan), Color Mode.
    • If you are not using the feeder tray and have multiple documents to scan to a single PDF, select “Prompt for more pages.”
  5. Select “Start”.
  6. Log out
    • Select “Log Out” near the upper right corner of the screen.  If you do not log out, your session will timeout after a few minutes.
  7. Retrieve Scanned Documents from Email 
    • Check your inbox for an email with your scanned documents attached.  The sender will be your email address.

 

Copying

  1. Log in with your ID badge or enter your student # with a trailing “0”.
  2. Select “Device functions”.
  3. Adjust Copier Settings
    • Select number of copies, zoom, duplex, color, etc. 
      • A few of the copiers may not have the -/+ buttons so you may have to enter a number instead of adjusting by increment.
  4. Select “Start”
  5. Log out
    • Select “Log Out” near the upper right corner of the screen.  If you do not log out, your session will timeout after a few minutes

 

Trouble?

Please let an MACC Staff or Faculty member know if you need assistance. If no MACC employees are available, you can contact the Computer Services HelpDesk at 660-263-4100 extension 11555 or helpdesk@macc.edu. Be sure to include the printer number that begins with an “X” and is shown on the silver ID tag on the front of the copier.

2001-2002 Men’s Basketball Team

Nate Johnson
Marcus Hill
Travis Wallace
Andrew Harmon
Anthony Hill
Devan Moss

Derrick Wiley
Terrance Chapman
Marvin Moss
Antonio Burks
Bobby Ewing
Raymond Warner
Andre Thornton (Manager)

Raynard Sills

In the 1973-74 basketball season, Sills scored 529 points.  Under Coach Charlie Spoonhour, four players on the same team put up over 500 points that season, a record that still held when Sills was inducted into the Hall of Fame.  The Hounds finished 32-8 that season, taking third place at the National Tournament.  Sills returned for his sophomore year, lead the team with 535 points, averaging 17.8 per game, and was named to the 1975 All-Region XVI team.  He spent one season at Georgia State University; ruled ineligible for the next season, he returned to Moberly to marry his long-time girlfriend.

Jermark “Marty” Wise

Wise was named Greyhound Defensive Player of the Year his freshman year, and closed his MACC career with a 12.0 points per game average.  He received All-Region XVI accolades during both of his seasons at MACC and, in 2005, he was named to the NJCAA All-Tournament Team and received Third Team All-American accolades.  Wise transferred to the University of Southern Indiana, where he served as team captain and led USI to two regular-season conference titles and two conference tournament championships.

Eddie “E.J.” Smith

Smith received a number of honors, including First Team All-Region XVI in 2004, Greyhound Most Valuable Player in 2004, and All-American Honorable Mention in 2004.  He was named NJCAA Player-of-the-Year in 2005; at the time of his induction, he was the only Greyhound in history to receive this  honor.  During that same season, Smith was also named to the NJCAA All-Tournament Team and earned First Team All-American honors.  He finished his MACC career with 1086 points and 425 assists.  After MACC, Smith transferred to Texas A&M, then the University of Illinois-Springfield for his senior year.  After college, Smith played professionally for eight years with the Continental Basketball Association (CBA) for the Lawton-Fort Sill Cavalry in Oklahoma, where he was a member of three championship teams, and the Windsor Express of the National Basketball League of Canada (NBL), winning a championship in 2012. 

Dewella Holliday-Shuck

Shuck rewrote the record books at MACC, taking the All-Time Leading Scorer record with 1,408 points.  She was named All-American and All-Region XVI Player in both of her MACC seasons.  Shuck took her skills to the University of Texas-San Antonio, where she was named Southland Conference Newcomer of the Year in 2003, an All-Team Letter Winner in 2003 and 2004, and Second Team All-Conference in 2004.  While at UTSA, she scored 589 career points and pulled down 290 career rebounds.

Carrie Ragar McKinney

McKinney’s sophomore year at MACC featured a 23.7 scoring average (second-best in MACC history at the time of her induction), a 55% field-goal average, and a 71% free-throw average.  She was named to the 1994095 All-Region XVI Women’s Team and the NJCAA All-American Second Team.  She continued to Kansas State University, where she averaged three rebounds and 4.5 points per game.

Bernard Day

Day made the Region XVI men’s team both of his years at MACC, and honorable mention to the NJCAA All-American Team his sophomore year, when the team earned the Region XVI championship title and finished third in the National Championship Tournament.  Day’s collegiate career continued at the University of Nebraska, where as a junior he earned honorable mention All-Big Eight Conference honors, and he was named the Cornhusker team’s MVP.  Bernard led Nebraska to its first NCAA Men’s National Championship Tournament in 1986.  His professional basketball career lasted eight years while he played in Ireland, Holland, France, and Israel.

Charles L. Bledsoe

Bledsoe came to MACC from Beaumont HS in St. Louis.  In his first year at MACC, he averaged 11.7 points and 6.5 rebounds per game, helping his team capture the Region XVI title and finish third at the National Championship Tournament.  His sophomore year, he improved that average to 13.4 points and 7.3 rebounds per game before he suffered an injury.  He was still named honorable mention to the NJCAA All-American Team.  Bledsoe continued his education and basketball career at Kansas State University, the followed a professional basketball career to Sweden, Holland, Portugal, and Peru.

Ken Kujawa

Kujawa came to Moberly in 1978 when he joined the staff at KWIX/KRES/KIRK and became the voice of the Greyhounds.  In his 30-year career behind the microphone for the Greyhounds, he broadcast over 1500 games. 

C.J. Pepper

Pepper played at MACC 1996-1998 and was a leader on the basketball team being awarded honors such as All-American and Region 16’s Most Valuable Player.  Pepper transferred to Arkansas State University,  and played basketball there for two more years.  During the 1999 basketball season, C.J. and his teammates led ASU to the NCCA tournament for the first time in history. As a result of his talent and hard work, he played professional basketball as a member of the Washington Generals, New York Nationals, and the Harlem Globetrotters.  He later played in the American Basketball Association for the American Bulldogs, a Kentucky Semi-Professional team for the 2006-2007 season. 

Nancy Ketchum

Ketchum is the first MACC staff member to be inducted into the Greyhound Hall of Fame.  She served as Greyhound Athletics Advisor, 1996-2005.  She founded the student athletics success program as the advisor, tutor, and mentor to MACC student-athletes. She diligently worked to motivate all athletes to be successful on and off the court.

John Cochran

Cochran played from 1974 to 1976, and later served as an assistant coach for both the men and women Hounds for several years. He has served on the College’s Board of Trustees since 2010.

Michael Milling

Milling played at MACC from 1983 to 1985, scoring a total of 1,049 points, before going on to play for University of North Carolina-Charlotte. He was drafted in the fifth round by the Indiana Pacers.

Nikya Hughes

As a freshman, Hughes set the program’s fifth-best rebounding mark at 350 and is tied for ninth in points at 626.  She continued her basketball career at the University of Arkansas-Little Rock.

Kenny Seifert

Seifert coached the Greyhound men from 1995-2001, and revived the winning tradition of Greyhound basketball.  During his time at MACC, Kenny was not only a basketball coach, but he taught business classes to hundreds of students. He was a great supporter of all faculty and staff and volunteered to help on any project happening on campus. Seifert left MACC to become the Athletic Director for the Moberly School District where he earned the MIAAA NE District AD of the Year Award twice, then on to Missouri State High School Activities Association in 2016, where he oversaw the officiating program and the tennis program. Seifert retired in June of 2023. 

Gary Steffes

Steffes was a staple of Greyhound Athletics for over 35 years as a fan, supporter, booster, “Music Man”, administrator, and bus driver Greyhound Women’s Team to their national tournament appearance in 2018.  As the Chief Financial Officer, Gary was responsible for ensuring the teams had proper financial support and funding to survive and thrive.  As a fan, he missed very few games and traveled to places far and wide with the Greyhounds, wearing the hat of an administrator if a problem arose.  His solid leadership skills offered constant support to coaches and other administrative staff through the years.  He understood and promoted the importance of Greyhound basketball to the community. Steffes also spearheaded the comeback of the Greyhound mascot and came up with the clever name of “MaJiC” as a nod to both the Magic City of Moberly and the college’s name of Moberly Junior College.

Brennen Hughes

Hughes played for the Greyhounds 2010-2012 and was an All-Region selection.  He averaged 10 points and eight rebounds per game in the 2011-2012 season.  He transferred to the University of Central Missouri, appearing in 23 games his junior year.  He scored a season-high 16 points in the season-opening win over Northern State.  He then competed as part of the 2013-14 NCAA Division II Championship team. 

1981-82 National Championship Women's Basketball Team

Coach Dick Halterman
Coach John Cochran
Ball Boy – Troy Halterman
Eleanor Carr
Rochelle McKenzie
Brenna Kelly
Carmela McMullen
Tammy Harryman
Janet Thompson
Kim Cooley
Lisa Brown
Georgia Hinson
Kathy Schulz
Denise Derrieux
Margrett Bassett
Jackie Glosson
Marion Fitzsimmons
Manager – Debbie Brown
Manager – John Peveler

1980-1981 Women's Basketball Team

With a season-ending record of 34-6, the 1980-81 Greyhound Women’s Team, led by third-year head coach Dick Halterman was the first team in MACC history to win a sub-regional title; the first team to win a Region 16 championship; the first team to win an interregional championship; and the first to compete at the national level in the National Junior College Athletic Association (NJCAA) basketball tournament. Advancing to the semifinal game, the Greyhounds beat undefeated Jackson State before eventually losing the national championship game to Louisburg, North Carolina, with a final score of 65-63.

Coach Dick Halterman
Coach John Cochran 
Sandy Moore
Pat Seger Zeitlow
Lisa Linathcum Holt
Patty Rapp Thorne
Renne Skaggs Brown

Vickie Crigler
Elenaor Carr
Rochelle McKenzie
Sheri Sills Schneider
Sara Figg Gillilan
Manager Roxie Robinson
Manager Debbie Brown

1977-78 Women’s Team

Coach Joyce Campbell
Assistant Coach Steve Hunter
Mary Smiley Wohlford
Linda Connor Seidt
Robin Fitzsimmons Trammell
Janet Jackson
Debbie Stith Head
Kristie Richards Musick
Donna Farris David
Brenda Rucker
Neal Head, trainer
Cara Sue Bowden Cockerham, manager