MACC

Technology Status

Need to check the system status of Canvas or Zoom?  Wondering if your eBook issue is related to a global issue with the publisher?  Use the links below to quickly view the current global system status and outages when they occur.  

After a global issue, it is recommended to clear your browser cookies and cache (Chrome | Firefox | Safari | Edge). If you don’t find what you are looking for here or still have issues, then submit a ticket to MACC’s Instructional Technology Department.

On Instructure's website

Click the plus (+) sign to find Canvas products used by MACC (Canvas LMS, Canvas Commons, Canvas Studio, and Canvas Mobile)

On Zoom's website

Click the plus (+) sign next to Zoom Website and Zoom Meetings to see the tools MACC uses.

On Pearson's website

Search for the “Mastering” or “MyLab & Mastering” software specific to your course(s).

On McGraw Hill's website

Scroll down to the “Higher Education – Connect” section to find Connect products specific to your course(s) and the “Higher Education – LMS Integrations – Canvas section.

On Cengage's website

Select “Mindtap” or other course-specific Cengage products to see updates specific to the software in your course(s).

On VitalSource's website

This is the eBook platform used by some eBook publishers to provide primary and/or offline access to eBooks in specific courses.

On Respondus's website

Check here for “LockDown Browser” and “Respondus Monitor” global status updates.

On Turnitin's website

Click the plus (+) sign to find Turnitin and Draft Coach tools used by MACC.

Contact MACC's Help Desk

MACC's Computer Service's department can provide status updates related MACC issued Office 365 accounts.

What if the product I’m having trouble with is not on this status page?

Contact your instructor or Instructional Technology for further assistance.