Technology recommendations help students evaluate their readiness for online and virtual learning and make informed decisions about computer and internet connectivity needs.
These recommendations are based on the minimum requirements of technology tools students use most often at MACC. Some programs, like computer science, may have additional program-specific recommendations that exceed those listed below. Course-specific technology recommendations will be provided by the instructor where needed. Recommendations are also subject to change as technology changes.
Students should be proficient in or willing to learn the following technology skills.
MACC’s Instructional Technology department also provides live Canvas Student Orientations and one-on-one assistance in person or virtually via Zoom.
Students should have regular reliable access to a desktop or laptop computer that meets or exceeds the technology recommendations below. Some programs like computer science and information technology may have minimum computer requirements that exceed what is listed here.
A computer five years old or newer with a Windows or macOS operating system is recommended for the best overall experience. These operating systems are fully supported by Canvas and other software programs students regularly encounter.
Chromebooks use a web-based operating system called Chrome OS. The most current version of this operating system is generally supported in most instances where web-based applications are used.
Chromebooks are not recommended as a student’s only computer for online and virtual learning. This is because some software programs students may need are not fully supported or optimized for use on a web-based computer operating system. Programs like Microsoft Office Suite (desktop versions of Word, Excel, etc.) must be downloaded and installed on a computer to access and use all the tools/features in the program and to use it while offline. Also, the web-based (Chromebook) version of Respondus LockDown Browser (required for online proctored exams) has limited support and more intermittent and known issues compared to the version installed on a traditional laptop or desktop computer. It may also work differently on a managed device compared to personal device.
Other System Specifications
Important Note: In specific instances, a noise cancellation headset or a second device (like a smartphone) may work fine to provide audio and video connectivity. However, they are not an option for virtual or remote testing which requires a built-in camera (or webcam) with a built-in microphone on the device used to take the test.
It’s important to have strong, reliable internet connection equal to or greater than:
The latest version of Google Chrome or Mozilla Firefox are recommended and supported. Other common browser such as Safari and Edge may work in most cases, but tend to have more intermittent issues or may not display some content as expected.
Some browser plugins and extensions may conflict with software and affect functionality. If you experience issues that prevent you from viewing or participating in an online activity, you may have to disable any extensions or plugins that interact directly with your browser.
Managed devices and internet network connections are administratively managed by a school or other business. This means the user may not be able to install or upgrade programs on the device or access certain content over the network without contacting the IT department for the institution that manages the devices and/or networks. Managed
Chromebooks issued to students by area high schools may not work the same for MACC college courses as they do for high school classes. Therefore, students need to be prepared to use a desktop or laptop computer and/or an alternative internet connection when needed to access MACC course content (like YouTube videos) and complete course activities, assignments, exams, etc.
Please do not rely ONLY on mobile devices (tablets, iPads, and smartphones). Mobile Apps are designed for specific tasks and may not always work as expected. Mobile browsers may not show all the same content or work the same as their laptop/desktop browser counterparts.
Students should always use a desktop or laptop computer to access and set up eBook and eResource accounts at the beginning of the semester.
Mobile devices are most effective for specific tasks, for example:
Understanding device limitations is also important. For example: