Help Desk

MACC's Help Desk is here to provide access to basic technical trouble shooting and how-to resources.

Note: The online Help Desk is in the process of being updated. If you do not find the resource(s) you are looking for please contact our Instructional Technology Team at 660.263.4100 ext. 11525 or .

Forgot Username or Password?

Students – Your username and password for Canvas, MyMACC, and MACC email is the same. If you can log in to your MACC email, use that password for Canvas.

If you cannot access Canvas, myMACC or your MACC email, please visit https://my.macc.edu/ICS/ and choose Forgot My Password. Enter your username and your recovery email address. A password reset link will be sent to your recovery email. If you do not receive a reset link, contact the MACC Helpdesk at 660-263-4100 x11555 or email .

Faculty and staff – Please contact your Campus Director or the MACC Helpdesk for password assistance.

Get Microsoft Office for Free

As part of MACC's new Microsoft Office campus agreement, Office 365 Education for Students is available free to current MACC students, faculty and staff.

This account is associated with the school and is available for student and employee personal or academic use. The plan also includes 1TB of OneDrive storage. Users can edit and collaborate using Office Online, Yammer, and SharePoint sites. When registering, you must use your MACC email address.

Here's what you do to get Office for free:

Go to Office 365 for Students.
Enter a valid school-provided email address
Students:
Faculty/Staff:

You can use the plan until you are no longer employed or enrolled at MACC. User eligibility may be re-verified by Microsoft at any time. At expiration, the Office applications enter a reduced-functionality mode, which means documents may be viewed but it is not possible to edit or create new document. In addition online services associated with the school email address, for example Office, Online and OneDrive, will no longer work.

Office 365 Education for Students is licensed for use only by the eligible student or employee at a qualifying school.

Go to Frequently Asked Questions to find out more about Office 365.

Note: If you are using a data plan to download Office 365, please be aware that this is a large file and data charges may occur.

If you have any questions, please contact Heather Lowery at the MACC Help Desk:

660-263-4100 x11555

Get MACC Email on Phone

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