March 27, 2020 - Update from MACC President
President’s Council has met three times this past week via Zoom to review our response plan to the COVID-19 pandemic and I have consulted with the MACC Board of Trustees. As a result, we have made a change to our timeline and developed clarification on certain items. As spring break comes to a close, this update provides our current plan as we enter the remainder of the spring semester. PC will continue to meet frequently to process new information and make necessary updates and adjustments.
- “Stay at Home” orders have been issued by Randolph County, Boone County, and the Cities of Columbia and Hannibal. These orders remain in effect until April 24. To remain in compliance with these orders and do all that is possible to slow the spread of the virus we have determined that all MACC campus locations will remain closed through Friday, April 24, 2020. The decision to re-open or remain closed after April 24 will be made based on the status of stay-at-home orders and other available information at that time. All full-time and regular part-time employees will continue to receive full pay and benefits through April 24 and will not be required to use paid time off.
- On Monday, March 30, online/virtual instruction will go live. This will be the instructional format for the remainder of the semester and the majority of all courses will be completed in this format. In select courses/programs, there may be a need to incorporate on-campus labs and other activities later in the semester to finish required curriculum. These decisions will be made at the program level between faculty and administration when appropriate.
- Although campus locations will be closed through at least April 24, college operations will continue to be critically important. There are essential operations that may require staff or faculty to access campus resources and work on a campus location to complete critical tasks. Faculty and staff who need physical access to a campus location will need to request access from a member of President’s Council in conjunction with their supervisor, and campus director. This process is necessary for the College to remain in compliance with the “Stay at Home” orders and for the health and safety of our community.
- As shared in the last update, working from home will be the primary method to maintain College operations. We have not spent as much time as necessary developing ideas, methods, and specific tasks for staff to complete from home. Please continue to communicate with your supervisor to develop appropriate plans and tasks to complete during this time. It may be that you are asked to work on things outside of your normal duties so please remain flexible and approach this with an open mind. I am so thankful that our instructional process has intentionally been developed to move to an online/virtual format in case of an event like we are facing. Faculty members and instructional staff have done an outstanding job getting prepared for this required change. Now that we have made a decision to be closed for four additional weeks, part of working from home will be analyzing how we can work from home and continue to be productive. I have participated in regular calls with other MCCA colleges and it is clear we are not alone in this challenge of how to best work from home. I learned long ago that many of our best ideas and solutions come from each of you, so I am asking you to work with your supervisor and colleagues to develop ideas for how your department may best contribute to College operations. The Telework Arrangement Form is attached and should be used to help facilitate this process. This form is for staff use only and the completed form should be sent to either Susan Spencer or Ann Parks. I do understand that developing telework plans is better suited for some departments and will be very challenging for others, but we all need to look for solutions and opportunities.
The decision to close all campus locations through April 24 means MACC will have been closed for five consecutive weeks which is unprecedented. We believe these decisions are in the best interest of our MACC community and the communities we serve. As we see the devastating consequences of the COVID-19 pandemic, MACC will continue to do all that we can to moderate the negative consequences for our students, faculty, and staff. Having no disruption of benefits or pay to all full-time and regular part-time staff has been a primary goal and one that we continue to meet through our current plan. The outstanding work of faculty and staff has provided our students the opportunity to finish the semester and keep their educational process on track. We now hope for the best-case scenario that allows us to re-open operations at each campus on April 27. Moving forward, our plan will be reviewed and revised based on the most current information available. We will continue to provide updates through the coming weeks so please look for and review updates. As always, please feel free to reach out with your questions.
Thank you and take good care,
Jeffery C. Lashley, President
March 18, 2020 - Update from MACC President
President’s Council met early this morning to assess our current plan and we continue to review all of the new/updated information available. It has become clear that a decision that appeared to be the best option yesterday may not seem like the best option today. As a result, our plan continues to evolve and I expect that will continue to be the case. The following information will have you up to date with our current plans. Just know you will need to regularly check your email and the website to be sure you are informed with the most current information. I know questions will remain, so please always reach out to your supervisor with questions, and we will do our best to get you answers. You may well be asking us something we have not considered.
Following are several significant changes to our plan:
- We have decided that all instruction for the remainder of the semester will be delivered through online/virtual instruction. This is the overwhelming trend in higher education and allows for the highest degree of social distancing with our students. There are a few exceptions to this decision in specialized programs that are being managed by the deans and faculty in those programs. The support for faculty will continue throughout the semester, and faculty members should continue to reach out for assistance as needed.
- We intend to close the college at the end of business tomorrow Thursday, March 19. Essentially our spring break will begin one day early, so use of time off for Friday will not be required. Again, there will be exceptions for some departments and activities. Supervisors will be communicating with those employees. As you know, we are closed the week of March 23rd for spring break.
- On March 30, online/virtual instruction will go live. Again, this will be the instructional format for the remainder of the semester. In our initial plan, our intention was for staff to return to work on campus on Monday, March 30. This decision has now been revised and all campus locations will remain closed for the week of March 30. However, college operations continue to be critically important, and we all need to do everything possible to continue to meet these requirements. To meet our operational needs, the expectation is that all employees that have responsibilities that can be continued from home will work from home beginning March 30. With the time remaining today and tomorrow, each of us should develop plans to determine how we can work from home. A form will be available through HR that needs to be completed and will help to define this process. This form will be finalized later today and made available as soon as possible. This change to the plan will give us an additional week of social distancing. All full time and regular part time staff will not be required to use leave during this week and will continue to receive pay based on their normally scheduled work hours (again working from home). There will be instances where working from home is simply not realistic or feasible; those employees will continue to receive full pay for this week. There will also be several “essential” personnel who will continue to be on campus working during this week.
- We have determined that we will follow the same process as above for the week of April 6. Campus locations will again be closed and all employees that are able will continue to work from home. Certain essential personnel may continue working on campus. This new plan means we will have three consecutive weeks of campus closure which will provide a significant opportunity for social distancing, which is viewed as of primary importance. I urge everyone to take advantage of this opportunity to do all that you can to remain safe and well. If you or someone in your household becomes ill during this closure, please do not return to work until you are symptom free or have been cleared by your physician to return to work.
Decisions regarding what happens beginning the week of April 13 will obviously be made at a later time based on the information and circumstances at that time. The best-case scenario is one that allows us to re-open operations at each campus on April 13. We are currently developing a contingency if re-opening is not viable and a significant long term closure of campus locations becomes necessary. This plan will likely include some temporary revision to HR policies. We are researching and considering revisions and additions to our current HR policies to present to the board for consideration and approval. Information will be shared as it becomes available.
Once we are able to resume campus operations, there may still be numerous challenges that employees may face returning to work. Again, know that we are developing plans to address HR policies for our current unprecedented situation. I will share more as soon as I am able, but you may know that our priority is to reduce negative consequences for all MACC employees as much as possible.
I have received several inquiries related to travel and college events. In regard to travel, nearly all conferences and other travel plans have already been cancelled. Until further notice, no additional college travel plans should be made without supervisor approval. If you have a conference that has been cancelled, please make every effort to obtain refunds or vouchers for future travel. You should coordinate with your supervisor and the business office.
At this point, we have cancelled all public events at the college through April and many that are scheduled for May. Given the present trajectory, it is likely that we will be required to cancel all events through the month of May, which would impact commencement. No final decision has been made on commencement.
Paramount to any decisions we make, we will be serving students, focusing on the health and well-being of our faculty and staff, and assuring the successful critical short-term and long-term operations of MACC. With the team we have in place, we are confident that we will find the right solutions that will work for students, faculty, and staff. I appreciate the commitment and measured approach our team has taken each day. Updates will continue until we get to the other side of this unprecedented time, so watch for and read them. As always, reach out with your questions, and thank you for all of your efforts and support of our MACC community.
Thank you and my very best regards,
Jeffery C. Lashley, President
March 18, 2020 - All MACC classes will be online or virtual for rest of semester
Dear MACC Community:
We want to thank everyone for their extraordinary efforts to support the college’s response to COVID-19. Unprecedented situations require unprecedented efforts. We are very proud of the work you are doing to maintain the continuity of college services and to prepare for the transition to distance learning.
We have been using this week to begin the transition of face-to-face classes to alternative learning platforms. Instructional Technology continues to provide support and training and we are making significant progress to be able to launch classes in distance formats beginning Monday March 30th.
As we have continued to monitor COVID-19 and community responses in our region it has become clear that it is unlikely we will be able to resume normal operations on April 6th, as initially planned. In light of that information we have reached the difficult conclusion that MACC will suspend face-to-face instruction through the end of the Spring semester. Additionally, until at least April 13, MACC will implement remote working procedures for nearly all employees. Additional details on this will be forthcoming.
Please take advantage of any needed training and work with supervisors to determine appropriate means of working remotely. We have confidence in our ability to rise to this occasion. We know we will face challenges, but we all share a commitment to achieving our goals during this time.
Todd C. Martin, Ph.D.
Vice President for Instruction
March 16, 2020 - Student FAQ
How is My Class Going to be Taught Now?
Instructors will contact you to provide information letting you know how your course will be taught. More than likely most of your class will be delivered through Canvas, but this may also mean using Zoom or other online video conferencing apps. The delivery method will be different based on the needs of the class, and your instructor will provide you with details.
How Do I Get Started Being an Online Student?
This is a big change for all of us. We have methods of "going to class" without going into a classroom. During this unprecedented situation, we are taking precautions to keep everyone as safe as possible. Online classes are designed differently than in-seat classes, but they can be equally as educational and informative. Everyone at MACC is adjusting right now, and we appreciate your flexibility as instructors and staff move all courses to online learning during the week of March 16 while face to face classes are suspended. After spring break, your class will be transitioned and the online schedule will begin. The goal is to maintain the delivery of quality instruction and to minimize the disruption of your progress toward degree completion.
What is Canvas?
Canvas is the learning management system (LMS) used at MACC and many of you are already familiar with it. You will use this application to a greater extent to communicate with faculty and learn how your class will operate. Here are a few things we suggest you do in Canvas:
- Set up your Notification Preferences (see Notification Preferences)
- Communicate promptly with your instructor and be sure to read all Canvas Announcements, Canvas Conversations, MACC Emails, and directions given to you.
- Communicate any special accommodations you may need, such as accessibility concerns. Contact the MACC Accessibility office at 573-234-1067 x12120 if you need additional assistance.
- If you haven't already, please consider adding a picture to your Canvas profile. (see Add Profile Picture and Update Settings)
- If you have trouble accessing a link in Canvas, be sure you have allowed your browser to open pop-ups. (see Allow Pop Ups)
- Check out the Canvas Guides (see Canvas Student Guides) for detailed help pages.
How Can I Get More Familiar with Canvas?
Once you have logged into Canvas, click on the “Student Resources” course on your Dashboard. There is an “Explore Canvas” section that will help you learn more about setting up preferences, submitting assignments, replying to threaded discussions, using the Canvas app, and much more.
What is Zoom?
Zoom is a video conferencing tool, which means you can meet with your instructor, advisor, or other MACC personnel from your home or other location. You can access Zoom from your computer browser or from a mobile device (phone, tablet). Some instructors may have synchronous/live meetings (meaning everyone logs into Zoom at the same time), or they may record a lecture for you to view later. Your instructor will let you know how they may utilize Zoom or other video conferencing tools.
I Do Not Have A Computer At Home. Can I Still Access My Course?
Canvas has a mobile app that allows you to access your course from a mobile device, such as a smartphone or tablet. While it is not ideal to do all of your coursework on a mobile device, you can use it to complete a large part of your assignments if that is your only option. MACC will also have open computer labs available for students to complete work if they do not have reliable access to a computer or high speed internet. Remember, communication with your instructor is imperative to stay connected in your course and access your course materials.
How Do I Complete My Courses If I Do Not Have Reliable Internet?
At this time, computer labs remain open at all MACC locations even though in-seat classes have been suspended. Public libraries are also excellent community resources, however, contact them to confirm they are still open to the public. Most public libraries have computers available for use. Many companies, such as AT&T and Spectrum, are offering special options for those who will be working or learning remotely to contain COVID-19.
What Happens If My Internet Goes Out During A Zoom Session?
Internet Service Provider interruptions happen. If you are working in your Canvas course, a Zoom session, or other tool when this happens, you can log back in when your Internet connection resumes. For Zoom sessions, please check with your instructor to see if they are being recorded for later viewing.
If connection goes out when taking a quiz or test, or when facing a deadline on an assignment, reconnect as quickly as possible. In some instances, you may not be able to resume the quiz or test. If for any reason, you cannot complete the quiz, test, or assignment on time, please email your instructor as soon as possible and provide details on why you were unable to complete the assessment.
What Happens If My Instructor’s Internet Goes Out During A Zoom Session?
Internet Service Provider interruptions happen. If your instructor’s connection is dropped during a live lecture or other session via Zoom, please be patient. Most sessions will reconnect or you can try reconnecting. If the session does not resume, please check for emails or Canvas announcements from your instructor.
What Is the Best Way I Communicate With My Instructor?
Communication and interaction are keys to success in any course but are exceptionally important in an online or virtual course. Contact your instructors through MACC email or the Canvas Inbox (Canvas Conversations).
- If your instructor will not be holding face-to-face classes, find out if the instructor is offering virtual office hours and what you will need to access these sessions.
- If you are personally unable to attend your face-to-face class, find out if there are alternative ways to participate.
- If you do not have the required technology and access, be proactive in communicating this to your instructor and finding solutions.
- We are experiencing a very dynamic situation that is changing daily. Instructors, students, and staff may be operating in unfamiliar ways, so be kind with your communication. Ask for feedback, be open to phone communication, don’t be afraid to ask for clarification, and reach out when necessary.
How Do I Get More Help If I Need It?
- Please reach out to your instructor for information regarding your class, assignments, tests, and other specific details.
- The LARC on each campus will remain open and limited tutoring services will remain available.
- Contact MACC Instructional Technology by emailing or (660) 263-4100 ext. 11525 for additional assistance.
March 16, 2020 - Note from MACC President to faculty & staff
Attached are PC minutes from last Tuesday. As you review the minutes, you may notice how much our plan/response changed from Tuesday morning to Friday regarding COVID-19. As I have shared, the recommendations and details continue to change daily, and I am sure our response/plan will also continue to evolve.
At this point, PC is meeting at least twice per day to process what we are learning. We are taking steps to cancel events scheduled for each campus location, and nearly all upcoming travel has already been canceled. Priority one is to get our instruction moved to an online format, potentially for the rest of the spring semester. I know Dr. Martin, the Deans, and other staff are working hard to figure out solutions and the best way to get us most prepared for our students to be successful. Please take advantage of the work, training, and opportunities they are offering. We are being faced with circumstances that are unprecedented, and to be successful, we are all going to have to be flexible and solution-focused in our approach. For some, you will be employing strategies and conducting instruction using new and completely different methods. I have great confidence in the faculty and staff we have at MACC. I believe we are all be committed to making this work for our students, and through hard work and commitment, we will be successful.
Again, if you are feeling sick, please stay home. If you have any condition that puts you in a higher risk category, talk to your supervisor, and stay home.
Please watch your email for updates, and I encourage everyone to ask questions about anything that is unclear or not addressed.
Jeffery C. Lashley
Moberly Area Community College
March 16, 2020 - Letter from MACC VP of Instruction to faculty
The President’s Council met first thing this morning to continue reviewing MACC’s response to COVID-19. As we continue our work to address concerns surrounding COVID-19, and the uncharted territory it has created, it becomes critically important that we work as a team to maintain quality and ensure students accomplish their goals. MACC has great resources, dedicated faculty and staff, hard working students, and responsive leadership which will help us weather this storm. Rest assured that all hands are on deck to support faculty and students during this time.
This morning’s discussions addressed several important areas which need attention as plans are developed for the continuity of teaching and learning at MACC. These include:
- Faculty need to clearly communicate to students how the structure and delivery of their face-to-face classes will be changing
- College leadership will provide clear, timely updates as the situation continues to evolve
- All employees should communicate concerns and needs to their supervisors
- Training and Support
- Please take advantage of the training sessions Instructional Technology has scheduled this week
- Reach out to Department Coordinators, Directors, and Deans if you have questions or need additional assistance in preparing classes for distance delivery
- Where available, Instructional Technology will make previously developed Course Shells available to faculty moving to online delivery
- Complete set-up of Zoom accounts. Communicate with Instructional Technology for additional support and information regarding Zoom
- Deans and Instructional Technology will begin audits of courses in Canvas later this week in order to identify instructors who may need additional support to prepare their classes to successfully shift to online instruction on March 30th
- Maintain Flexibility
- This rapid change in the format of instruction will require everyone to maintain a much more flexible attitude as instructors and students get accustomed to a different learning environment
- Faculty should be flexible when considering deadlines and be understanding if students encounter technical difficulties and internet connectivity issues
- Mid-term exams scheduled to occur this week on-campus should be moved online with a due date no earlier than March 30th. Alternative assessments may be used to replace a cancelled mid-term exam as appropriate
- Proctored exams scheduled between March 16th and March 20th may continue as scheduled unless changing conditions dictate a complete closure before the 20th.
- After March 20th proctoring services will not be available. Faculty should discuss assessment strategies, that do not require proctoring, with colleagues, Department Coordinators, Directors, Deans, and Instructional Technology
- Attendance and Alerts
- Submit retention alerts on any students who fail to access class between March 30th and April 3rd
- Prior to dropping a student for non-attendance, after March 30th, please discuss with the appropriate Dean’s office
We are confident in the ability of MACC faculty to successfully respond to the current situation. We are in great anticipation of getting back to the job of teaching our students. We are confident in the faculty’s ability to maintain the quality of the educational experience. The President and President’s Council is committed to providing the needed resources to help make this transition as smooth as possible. So, don’t hesitate to reach out to Directors, Deans, and Instructional Technology as needs arise.
Thank you in advance for your hard work this week. Let’s maintain MACC’s strong focus on high expectations and student success. We have a strong team and we’re confident that we can get through this together.
Todd C. Martin, Ph.D.
Vice President for Instruction
Moberly Area Community College
March 14, 2020 - Notice to Community
MACC to temporarily suspend on-campus classes and deliver courses online.
Dear MACC Community:
As we continue to proactively monitor and address the COVID-19 outbreak, we want to express how much we appreciate the steps this community has taken to support the health and well being of students, faculty, and staff. We are regularly reviewing updates provided by public health officials and aligning our actions with their recommendations as much as possible. We have also received considerable feedback and input from employees, students, and community members over the last few days and have considered all of it as we have analyzed the situation and made decisions.
This morning the MACC President’s Council met to consider the current situation surrounding COVID-19. After reviewing the available data and analyzing the timing of events, there was unanimous consensus that MACC should suspend face-to-face classes from Monday, March 16th through Friday, March 20th. Spring Break will occur as scheduled, March 21-March 29.
MACC Administration would like to stress that there are no known cases of COVID-19 on our campuses. This is a rapidly evolving situation and we are taking proactive steps to protect our students, faculty, staff, and community. We will continue to evaluate the situation and work with local and state health officials as new information becomes available.
What does this mean
- No face-to-face/in-class/on-campus classes will meet between March 16th and March 20th
- Online, Virtual, Hybrid Virtual, and the online portions of Hybrid classes (no in-seat meetings) will continue without interruption
- Campuses will remain open
- Faculty, staff, and administrators will report to work
- Residence Halls will remain open
- All campus events and scheduled travel are being evaluated, and decisions will be communicated as they are made
- March 23-29 – Spring Break – College closed (Residence Halls) will remain open
- All classes will resume as online or virtual (via Zoom) on Monday, March 30
- MACC tentatively plans to resume normal operations, including face-to-face classes, on Monday, April 6 (announcements will be made the week of March 30 to confirm this date or extend it as necessary)
MACC possesses rich resources to support online and virtual instruction. Instructional Technology staff will be available at all locations next week to provide support, training, and other assistance to ensure faculty successfully migrate coursework to Canvas. They will also provide training in the use of Zoom, which can be used to provide synchronous instruction and to hold virtual office hours. We will also identify faculty who are willing to provide mentoring and coaching to support the needs of faculty who have not taught online in the past. The Vice President of Instruction’s office will determine a timeline and reporting structure to monitor progress of online course migration. This will allow us to determine the need for additional support over the next week. All faculty may maintain their current schedule/pattern of office hours or shift them to a virtual format. We are still finalizing attendance policies for the upcoming period of time. Faculty should consult with their Dean prior to dropping students from classes.
This plan gives faculty a full week to complete work on the transition to online instruction. For instructors who have limited internet access at home, all on campus offices, including adjunct offices, will be open for use as needed.
Campuses and residence halls will remain open. Computer resources will be available for student use as needed on each campus. Advising offices, the LARC, and testing centers will remain open to serve students. We will develop processes in these areas to permit adequate Social Distancing to ensure any person-to person interactions are as safe as possible.
Instructors will be communicating expectations to their students via email and Canvas. During this time, please frequently check student email and Canvas courses to ensure you are receiving important communications about classes and college operations. Some community based and professional programs may continue scheduled learning activities as approved by the college administration. Communication in regard to these will come from program administrators and faculty.
Financial Aid refunds are available in the campus Business Offices and can still be picked up in person. Any refund checks not picked up by Friday, March 20th will be mailed to students. The Business Office will be providing additional details regarding Financial Aid refunds in a separate email via MACC student email accounts.
Continuity of Operations
Faculty and Staff are still expected to report to work in-person. Supervisors will address situations individually where it may be inadvisable or not possible for an employee to report in-person. Please bring instances of these circumstances to the attention of your supervisor as soon as possible. Computer Services is continuing work to ensure we have technologies in place to support remote operations. Please remember, if you are sick, stay home!
Plant Operations will maintain more frequent cleaning schedules. These were put in place as MACC implemented the early steps of our Emergency Operations Plan. Please notify Plant Operations if additional disinfectant wipes or hand sanitizer is needed.
Student/Employee Assistance Programs
We recognize that this is a stressful time for our community. All employees and students have access to free, confidential help for personal and/or professional challenges. Services provided and contact information regarding these programs can be accessed at the following links:
As local and national circumstances evolve, we will continue to do our best to provide accurate and timely information. We continue to follow, update, and implement our plan and will communicate our decisions to the college. As questions arise, please reach out to instructors, supervisors, and college administration.
Thank you for being an important part of the MACC community. This is clearly a challenging time, but with a strong team effort from students, faculty, and staff we will succeed in weathering it. Thank you for your attention and know that additional details will be shared as they are available.
March 12, 2020
Moberly Area Community College is closely monitoring the COVID-19 (Coronavirus) outbreak. The health and safety of our students, faculty, staff and community comes first.
- As Coronavirus information is rapidly evolving and changing, it is important that you rely on good information. The College will communicate via email to students, faculty and staff, and the website macc.edu. For more detailed information about Coronavirus, please visit the websites for Centers for Disease Control at cdc.gov or Missouri Department of Health and Senior Services at health.mo.gov.
- If you are traveling, whether abroad or within the United States, please be aware of changing conditions and possible trip interruptions. There is also the possibility that if you travel - and depending on the destination - you could be impacted by quarantine. The CDC is recommending a 14-day isolation. The CDC has information for travelers at www.cdc.gov/coronavirus/2019-ncov/travelers/index.html
- As always, clean buildings and classrooms are a priority. MACC’s custodial staff works hard to maintain the campuses, but in this instance, students, faculty and staff can actively partner in helping to keep our campus buildings and classrooms clean. If you notice an area that needs immediate attention, please contact MACC Plant Operations at 660-263-4100 ext. 11206
- Students who are sick should work with their faculty members to complete critical work from home during their recovery if necessary. Faculty are being encouraged to work with students, who are ill, to allow work to be submitted online or at a later date to help reduce the risk of disease transmission.
- If needed, the College is prepared to move in-seat classes online. We would plan to keep offices and student spaces open for student support.
How can you protect yourself?
- Wash your hands frequently with soap and water.
- Keep hand sanitizer or wipes with you.
- If at all possible, avoid close contact with people who are sick.
- When sick, keep your distance from others to keep germs from spreading.
- Cover your mouth and nose when you cough or sneeze.
- Avoid touching your eyes, nose or mouth to prevent infection.
Again, the College’s top priority is the health and safety of our community. We will continue to monitor the situation and provide timely updates and information as necessary.