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Business Office Administration

Course Descriptions

BOA 108: Word Processing Concepts Using Microsoft Word 3-0-3
This course is designed to teach word processing skills needed in the professional environment and to obtain the Microsoft Word Certification. Students will learn to format business letters, reports, newsletters, information sheets, forms, table of contents, indexes, tables, and graphics. Other topics to be covered will include styles and themes, using mail merge, collaboration techniques, customizing Microsoft Word, and creating macros. Successful completion of BOA108 prepares students to take the Microsoft Word Certification Exam. (FA)

BOA 120: Customer Services 3-0-3
This course provides a hands-on approach to teaching the critical skills necessary for providing customer service in today’s professional environment. Data entry skills, telephone skills, and face-to-face customer service skills will be covered. Prerequisite: Touch keyboarding skills are required. (SP)

BOA 140: Personal Information Management Using Microsoft Outlook .5-1-1
This course provides a study of Microsoft Outlook software as an e-mail client and a personal information manager for calendars, contacts, meetings, and tasks. This course also prepares students to take the Microsoft Certification Exam for Outlook. Prerequisite: Touch keyboarding skills required. (SP)

BOA 151: Records Management 3-0-3
This course is a study of the principles and methods of filing systems and the development of management aspects of records control. Prerequisite: Touch keyboarding skills are required. (SP)

BOA 152: Business Math/Electronic Calculations 3-0-3
Business math applications and calculator skills are studied and practiced as they relate to accounting, finance, management, economics, and retailing. Students are introduced to solving problems using a computerized spreadsheet. Prerequisite: Eligible placement score, grade of “C” or higher in MTH010 or successful completion of the appropriate module in the Computer Assisted Pre-Algebra sequence.

BOA 165: Presentation Skills Using Microsoft Power Point 3-0-3
Students will learn basic and advanced presentation software skills needed in the professional environment and to obtain Microsoft Power Point Certification. Topics to be covered include creating simple to complex slides, applying office themes, transitions and custom animation effects, inserting sound, music and video files, and creating a self-running slideshow. Students will also develop a professional business presentation to be delivered to the class. Successful completion of BOA 165 prepares students to take the Microsoft Power Point Certification Exam. (FA)

BOA 261: Spreadsheet Applications Using Microsoft Excel 3-0-3
This course is designed to teach spreadsheet skills needed in the professional environment and to obtain Microsoft Excel Certification. Students will edit and format data, construct simple to complex formulas and functions, interpret charts and utilize database features such as filters, subtotals and sorting. Other topics to be covered will include manipulation of Pivot Tables, linking and embedding worksheets, summarizing data, developing validation rules, and writing macros. Successful completion of BOA261 prepares students to take the Microsoft Excel Certification Exam. (FA)

BOA 264: Database Management Using Microsoft Access 3-0-3
This course is designed to teach database skills needed in the professional environment and to obtain Microsoft Access Certification. Topics to be covered include creating relational databases with multiple tables, writing queries such as cross tab, append, delete and update, enforcing referential integrity, creating simple and complex forms and reports, and developing a switchboard. Successful completion of BOA264 prepares students to take the Microsoft Access Certification Exam. (SP)

BOA 292: Business Office Administration Capstone 3-0-3
The purpose of this capstone course is to train the student in general office procedures, encourage professional behavior, and develop decision-making abilities. Students will complete integration projects using Microsoft Word, Excel, PowerPoint, and Access, prepare for employment, and create and present a professional portfolio as a final project. A desktop publishing unit is also embedded to integrate the use of word processing and graphics to design and produce professional looking publications. Prerequisites: BOA108, BOA165, BOA261. Pre - or corequisites: BOA 264. (SP)

BOA 295: Business Office Administration Internship 0-(6-18)-(2-6)
This course is designed to provide students real-life work experiences through on-thejob training with a field-related cooperating employer in the student’s declared major. Students will be supervised by the business/industry sponsor and report to the Director of Career and Technical Programs or assigned faculty member. The position may be paid or unpaid. Students must complete a minimum of 45 contact hours per credit hour per semester. Course is variable credits and may be repeated for up to six credit hours. Prerequisites: Minimum of 30 credit hours, with at least 18 credits of core classes in the program area, 2.50 GPA, and/or approval from the Dean of Workforce Development and Technical Education or the Director of Career and Technical Programs.

BOA 299: Special Studies in Business Office Administration (1 to 6)-0-(1 to 6)
This course will consist of specialized study in areas of the department, which are not covered in-depth in courses already offered. Students may take no more than 6 credit hours of special studies in any one discipline. (IN)